Vortex is a performance running brand focused on premium, smooth fabrics that feel invisible at pace, delivering head-to-toe systems for training, racing, and daily miles.
FAQ
General questions
What is Vortex?
Who is Vortex for?
Vortex is for anyone who shows up—first mile or fiftieth, solo runs or race day—runners who care how their gear feels at speed as much as how it looks.
Where are you based?
Vortex is designed in California, with a global mindset, drawing inspiration from city streets, trails, and community run labs around the world.
How can I place an order with Vortex?
You can easily place an order through our official website. Simply browse our catalog, add items to your cart, and proceed to checkout. We accept major payment methods and provide secure transactions for a smooth shopping experience.
Sizing & Fit
How do I choose the right size?
Use the size guide on each product page and compare your chest, waist, and hip measurements for the closest match; if you’re between sizes, choose based on whether you prefer a race-fit or a more relaxed training fit.
Are your tops tight or relaxed?
Tanks and race tees are cut closer to the body for speed and reduced flap, while daily tees and long sleeves are slightly more relaxed for comfort on easy miles and layering.
Do your shorts run long or short?
Vortex shorts are designed to balance coverage and freedom, with mid-length inseams for daily runs and slightly shorter cuts on race-oriented models.
How Vortex sizing compare to other brands?
Vortex runs true to size with a performance focus—slightly trimmer than casual streetwear but more forgiving than race-specific competitors; check the product guide for exact measurements against your favorite training gear.
Orders, Shipping & Returns
Where do you ship and how long does it take?
We ship across the U.S. via tracked services. Standard delivery is usually 3–6 business days; expedited options are available at checkout. Orders $50+ often qualify for free shipping.
What’s your return policy?
You have 30 days from delivery. New/unused items are refunded to the original method; lightly tested items may be eligible for store credit. Final-sale items aren’t returnable.
Can I edit or cancel my order?
There’s a short window (about 60 minutes) after purchase—contact us immediately. Once an order is packed or shipped, changes aren’t possible, but you can use the returns process..